Frequently Asked Questions

You forward a signed job proposal to jobs@trypermitted.com. We figure out what the town requires for that scope, assemble the full package, collect the signatures it needs, and file it. Then we handle the building department's questions, keep you posted, and book inspections. Email is the whole interface, start to finish.

We combine AI with human oversight. An AI pipeline does the paperwork, it reads your proposal, works out what your town requires for the scope, and fills out the forms. A person reviews every package before anything goes to the town, and a person answers the building department and books your inspections. That split is exactly why full expediter service costs $300–500 instead of the four figures a traditional expediter charges, software does the grunt work, a human owns the judgment. Your permit is never filed by software alone.

A flat $300–500 per building permit, quoted up front before you commit. The exact price is set by the scope: $300 for simple like-for-like work (roofs, siding, windows, decks), $400 when there's a drawing set to assemble (kitchens and baths with layout changes, interior remodels), $500 when the town wants a plot plan or zoning review (additions, structural work). It follows what your town requires, not your project's value, and it's locked when we quote. Pay per permit, no subscription, no monthly minimum. The town's own permit fee is itemized separately and passes through at cost, never marked up. Your quote states both numbers. For whole jobs we quote the full permit set as one total up front.

No. There is nothing to install, nothing to log into, and no portal. You forward an email, we send you updates the same way. If you can email a proposal, you already know how to use Permitted.

Building permits are filed under your contractor license (CSL), so the town needs to know we act with your permission. At onboarding you sign one standing agency authorization, it lets us prepare and file on your behalf, you keep full control, and you can revoke it at any time. Because your license is on the line, we treat it that way. We check your CSL and HIC are current before any package goes to the town.

Once you're set up (license, insurance, and the signed authorization, collected once), a typical permit needs the signed proposal or contract, plans if the scope calls for them, the workers' comp affidavit, and the owner's authorization where the town requires it. We tell you exactly what's missing, chase what we can ourselves, and the 3-business-day filing clock starts when the set is complete.

Answering the building department is part of the job. We respond to comments, fix and resubmit whatever the reviewer wants changed, and keep you posted all inside the flat price.

By law those are pulled by your licensed subs, and we handle them two ways. For $75–100 we prep the sub's packet from the job record we already hold, so their permit is a five-minute job. For $150–200 we file on the sub's behalf where they authorize us. Either way we track the whole permit set for you in one place, and you get one invoice for the set, your subs never pay us.

By invoice, per permit. We send a standard payment link when the work is done. No card on file, no recurring charges.

We're Massachusetts-only by design. One state building code, 351 towns that each run permitting their own way. We serve towns that accept permit filings online or by email, which is most of them and more every year. The few that still require walking papers into town hall aren't supported. Tell us the town when you reach out and we'll confirm before you commit to anything.